Frequently Asked Questions

Everything you need to know about your Channel Master experience.

What is the typical shipping timeframe for my order?

Orders are processed within 1-2 business days. Standard shipping generally takes 3-5 business days depending on your location within the continental United States.

What is your return policy for electronic components?

We offer a 30-day money-back guarantee on all products. Items must be returned in their original packaging and in like-new condition to qualify for a full refund.

Do your products come with a manufacturer warranty?

Yes, all Channel Master hardware includes a one-year limited warranty covering defects in materials and workmanship from the date of purchase.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.

How can I track my shipment?

Once your order has shipped, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.

Are your antennas compatible with all television brands?

Yes, our digital antennas are designed to be universal and will work with any television that has a built-in digital tuner or an external digital converter box.